Trading conditions
The Purchase order
1.The seller is obliged to deal with the order and send ordered goods to the address specified in the order within five working days
Alphafrom receipt of the shipment. The products of Agama are on stock, the products of Part deliver within 14 days and the products of Armo, 5 Star Models, Hobby boss, Trumpeter are delivered within 1 month according to delivery of producer. If the products can not be dispatched in term, the seller will inform the customer by e-mail address specified in the order.
The seller reserves theright to refuse dealing with the order, when the ordering details are incomplete or raise doubt about the real intention of customer to order the products. The information about this denial will be send to e-mail address of customer.
2. The seller is commited to use all personal data of customer only for own need and not to transmit this data to third parties. The seller will delete the data from the database of customers on request of customer.
3. The buyer is commited to receive the ordered and shipped goods and pay the total price for goods and any other fees (the postage, the packing, cash on delivery) specified in the order.
4. The buyer will give true and correct information needed to process the order.
5.The order from the website obchod.agama-model.cz can be canceled until the case „accepted“. The customer is entitled to cancel the order, if the supplier fails the aggred conditions of delivery
6. Suppliershall be entitled to cancel the order only until shipment of the goods and only in case of unavailability of goods or significant changes in the price of goods. Before the withdrawal, the contractor is obligated to always contact the customer to agree on further action.
Prices are contractual. Goods remain the property of full payment of the Agama.
The warranty conditions
Unless statedotherwise, the warranty on the delivered goods is 24 months.
The warranty period for color is 6 months.
The reclamation rules
1.The buyer is obliged to inspect delivered goods without delay and inform the seller on identified defects within 5 days.
2. Buyer must do notification of defects in writing (e-mail) within 5 days of receipt of goods. The buyer must indicate the defect in a written notice and describe the defect. The buyer sends the written notice to seller's seat . The supplier has period of 30 days to process the complaint pursuant to Act No. 634/1992 Coll.
3.It is necessary for the claim to submit a copy of proof of delivery and payment for goods whose defects are claimed.
4.Seller assumes no responsibility arising from the operation of the products, functional properties and damage from improper use of products as well as damage caused by incorrect handling. The origin of this defect are not covered by warranty.
5.Seller agrees to inform the customer of the outcome of the complaint within 5 days of receipt of the complaint.
Final provisions
These terms and conditions are valid for all orders placed between supplier and customer. Supplier reserves the right to change the terms and conditions. He appropriately publish the changed conditions on the website obchod.agama-model.cz. Supplier reserves the right to change product prices when there is a currency rate fluctuations, changes in taxes or duties.
In Spojil on April 1, 2012